Privacy Policy

1. Introduction

SCL Socorro Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website or services. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you contact us, request a quote, or use our services. This may include your name, address, phone number, email address, project details, and payment information. We only collect information necessary to provide our services and communicate with you effectively.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, pages visited, and time spent on our site. This information helps us understand how visitors use our website and improve our online experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide estimates, quotes, and concrete services you request
• To communicate with you about your project, schedule appointments, and answer questions
• To process payments and maintain business records
• To improve our website, services, and customer experience
• To send you important updates about your project or our services
• To comply with legal obligations and protect our business interests

We do not sell your personal information to third parties. We will not use your information for purposes other than those described in this policy without your consent.

4. Information Sharing and Disclosure

We may share your information in the following limited circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling tools
• With contractors or suppliers when necessary to complete your project
• When required by law, legal process, or government request
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transaction such as a merger or sale of assets

We require any third parties who handle your information on our behalf to protect it and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• You can access and update your contact information by contacting us directly
• You can opt out of receiving promotional communications from us
• You can request that we delete your information, subject to legal and business requirements
• You can control cookie settings through your browser preferences

To exercise these rights or ask questions about your personal information, please contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on our website with a new effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

SCL Socorro Concrete
508 Olano Ct, Socorro, TX 79927
Phone: (915) 266-0128
Email: contact@concretesocorro.com